2026-04-27 12:55 UTC
Here we go again. Daughter's application for renewal of her National Entitlement Card for free travel has been rejected because her disability allowance letter is >18 months old. Had this with disabled railcard last year - DWP says as her benefit is ongoing, no new letter can be issued & 'ongoing' wording should be accepted as proof. But Transport Scotland won't accept it.
It's shocking how impossible they make it for those with a disbility to claim what they're entitled to.
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