Post #72861
2025-12-17 08:01 UTC
What proportion of people with Dropbox or Google Docs or Hotmail are paying customers?
Dropbox is nice enough to list it.
They have 700m users, and 18m of them pay for the service, so about double of OpenAI. Completely unlike OpenAI, however, they make quite a bit of profit, having a revenue of 2.55b and 1.63b in operating costs. OpenAI subscribers can’t even cover their own cost of inference.
Replies (3)
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@Dave@lemmy.nz 2025-12-17 08:21
Thanks for the numbers, you were saying the subscriber percentage was embarrassing so I was curious about that rather than their fairly infamous losses. You’ve said OpenAI have about half the subscriber percentage of Dropbox, but if Dropbox is that profitable then that seems like they are doing particularly well and perhaps that subscriber percent is above average?
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@Zexks@lemmy.world 2025-12-17 15:07
This is called moving the goal post
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@aski3252@lemmy.world 2025-12-17 21:30
however, they make quite a bit of profit Pretty sure they didn’t for a while. It’s the same approach as always. Operate at a loss, gain (nonpaying) users, maybe sell or use their data and slowly turn up whatever you are doing to make money (ads, fee).