Had to wrestle with an email bot in order to find out what happened to a lost delivery. The bot was reluctant to help because, according to it, the parcel was delivered over a year before I even placed the order, so CLEARLY everything was just fine. And, like, yes, it was obviously wrong. That's not even the issue here! The issue is, I have to convince its discordian heuristic that either it needs to reflect on its error or preferrably escalate this to a human. What a time to be alive!