Post #4507005

2026-08-08 22:39 UTC

Read the article. TOP EDIT: They were saying they read the article, not that I should read it. d’oh. Sooo, leaving my original below, but oops on misunderstanding! Sorry! What do you fucking think I did? If you have something to say, please say it. I fucking well did. All I see is someone bitching about not having a discussion. Try reading all of my fucking comment then. What about Depends on how they implement it. I would assume they’re bound to be ahead on you on this one because some callers also can’t say anything on the line because of danger, so they are aware of this issue. Since we don’t have concrete details, we’ll have to speculate on how they handle such things. I won’t bother to speculate further with you because I know you won’t read it anyway.

Replies (1)

@Doomsider@lemmy.world 2026-08-09 02:58

No, I meant I read the article, sorry if that wasn’t clear. You were bitching about people not reading it, I did. We don’t have to speculate, these same systems are being used as call agents and front line contacts for many industries now. Having dealt with these agents firsthand I can tell you they are extremely limited and pretty much garbage unless you have an issue that could easily be answered by looking at their web page. There is no possible way to currently reduce the error rate, stop GIGO issues, audit the decision making process, stop hallucinations, etc. To even pretend these are ready for emergency situations is such a gross lack of discernment that I would consider it criminal in nature. It is problematic to even provide the most basic service of screening of phone calls considering it could be costing previous time in an emergency. If it is a manpower issue then they should be fixing it there and not lookimg for a quick fix. Also, you know it will not stop there. Their goal is triage so you know they are eventually moving towards far more than a simple public service emergency announcement. You will not be talking to a human in the future but a LLM that will kill people when it makes mistakes and won’t be held accountable.

Open ##4507004