Post #4458237
2026-08-08 14:38 UTC
RE: https://social.tchncs.de/@drmabuese/117058649766512838
“Previously, you had to spend human time each time you wasted another person's time. Maybe less time, like a couple of minutes to draft and send a letter versus a couple of days for the recipient to deal with it. Still, it used to put an upper bound on each organisation's time-wasting potential. There’s no longer such a bound: the marginal cost of wasting an hour of human life is zero.”
I feel this.
Replies (1)
-
@mtnrbq65@social.vivaldi.net 2026-08-09 04:08
@sebhans@hachyderm.io It is good to put a name to it. For public services, such as welfare, it'd be enlightened for the very senior people in that service to be required each year to complete a customer facing scenario while being recorded - e.g. they're sent a letter saying they've been overpaid welfare for the last 8 years they've been a seasonal and gig worker, and need to provide details. These scenarios have written themselves and are familiar to community organisations, who could be contracted for good money to produce and administer the tests 😉