Post #3538780

@gleick@mas.to I'm trying to remember if it was Ford or GM who had the commercial, back in the mid-1980's AI hype-cycle, with the older mechanic answering questions. The commercial showed the Q/A session being being coded into an "AI". The basic tech at the time was "decision trees". I'm guessing that someone at the car manufacturer got all frisky about SmallTalk. IIRC the end result was the same type of overall organizational failure. I'm guessing it cost a lot less, though, to learn the lesson that time.