Post #3528728

2026-04-27 06:32 UTC

Organisational Dysfunction of the Day The frozen middle Context: Assuming you are a team member in an organisation that has gone through an agile transformation. Your team have been given more autonomy and is expected to self-organise, make decisions, and deliver value faster. Yet somehow, almost everything still takes forever. Decisions get stuck, information does not flow, and initiatives die quietly without explanation. The teams are doing their part, but something above them seems to absorb all energy and momentum like a sponge. Middle managers are busy, always in meetings, always promising to follow up. But nothing moves. A frequent excuse is Things Take Time. OST explains: This is one of the most predictable side effects of a partial DP2 transition to self-managing teams. When teams are given more autonomy while the surrounding DP1 structure remains intact, middle management gets caught in the middle. They lose their traditional role of passing work down and status reports up, but gain no new meaningful function. The result is a layer of people who are neither coordinating in the old DP1 way nor participating as peers in a DP2 fashion. They become a dampening layer, unconsciously protecting the existing power structure while appearing to support the change. This is not a people problem; it is a structural one. In a full DP2 organisation, the coordination is managed by the self-managing teams themselves, coordination work between peers, and not through proxies. The frozen middle is not resistant to change; it is simply a DP1 organ that has lost its purpose but not yet been replaced by anything coherent. Until the whole system transitions, it will continue to insulate the top from the bottom and slow everything down. The bottleneck has shifted. #OpenSystemsTheory #SocioTechnical #OrgDesign #agile

Replies (1)

@trondhjort@hachyderm.io 2026-04-28 09:18

Organisational Dysfunction of the Day Fear of making decisions Context: One issue many teams in an agile organisation face is the stalemate that frequently happens when they need to make a decision that will impact other teams or other parts of the organisation. They have been empowered and given autonomy to decide for themselves, but they still want to be good players and are afraid to do something that could negatively impact others. Some may even be worried whether the change is allowed at all, like changing their work process or tools to use for things like ticketing, or changing the technical architecture by using a different data storage platform. Good ideas and suggested improvements are often shelved or even abandoned. OST explains: This is another predictable side effect of a partial DP2 transition to self-managing teams, where the teams are given autonomy to self-manage, but do not feel able to. Or, maybe now they are not really empowered, as they know all too well, there are DP1 (bureaucratic) structures still in place that can and will stop them. And, even if they were in a pure DP2 setup, they still need tools to coordinate. One that works well is referred to as the "advice process" and was first described by Dennis Bakke, later by Laloux and Harmel-Law. In it, anyone can make any decision provided they follow this simple rule: first seek advice from 1) everyone who will be meaningfully affected, and 2) people with expertise in the matter. So instead of drawing up everything and then getting approval from someone who cannot possibly understand it properly, or going rogue, you formulate the decision as best as you can and then seek advice on it and adjust it to your liking based on that. Not only do you make better decisions, but you also own them. No more blame game, which DP1 creates, and no chaos, which the mixed mode induces. Participative democracy in practice. #OpenSystemsTheory #SocioTechnical #OrgDesign #agile

Open ##3528727