Post #3528680
2026-06-19 06:13 UTC
Replies (1)
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@trondhjort@hachyderm.io 2026-06-22 06:24
Organisational Dysfunction of the Day Designed to undermine Context: The organisation has restructured into self-managing teams. The design work was done carefully: clear boundaries, whole tasks, and genuine coordination within the group. For a while, things improve. Then the friction starts. The annual performance review asks people to describe their individual contributions. The career ladder requires becoming a team lead to get a pay rise. The bonus is tied to personal targets. Hiring is run by HR using job descriptions written for roles the new structure no longer has. Training budgets are allocated per person, not per team. A senior developer joins and immediately starts protecting their turf because their title and seniority depend on being the expert. Six months in, the team is drifting back toward the old behaviour. Nobody changed the structure. The support system did it for them. OST explains: DP2 requires that the systems surrounding the organisation reinforce its design, not contradict it. Performance management, pay structures, career paths, and hiring practices are all built around DP1 assumptions about individual accountability and hierarchical progression, and they will quietly pull against any DP2 redesign. They do not need to be actively hostile — they just need to keep rewarding individual behaviour in a structure that depends on collective behaviour. OST is explicit that DP2 cannot be introduced in parts of an organisation while DP1 remains in the rest; that mixed mode is not a halfway house but laissez-faire, and it is maladaptive. The support systems are the clearest proof. They belong to the DP1 organisation and reach into the DP2 teams every review cycle, every hiring decision, every pay round. A DP2 structure surrounded by DP1 support systems is a plant in the wrong soil. The roots have nowhere to go. #OpenSystemsTheory #SocioTechnical #OrgDesign #agile