Post #3351175

2026-06-11 23:27 UTC

doordash is a horrible example… they do nothing but keep you lazy… they don’t make the food, package the food, or see the food… that’s the restaurant’s problem, not doordash that said, don’t use doordash… or Uber…

Replies (2)

@kobra@piefed.social 2026-06-12 00:59

You have no idea how helpful DoorDash/Ubereats is for people with health issues and no support network. I’m not going to share any of my details but I’d be in a much worse situation if I couldn’t rely on DoorDash for meals.

Open ##3351174
@paraphrand@lemmy.world 2026-06-11 23:33

Well, it’s definitely tangential. The only overlap is how their refunds don’t actually fix anything and there is no path to actually addressing the original customer intent. A new order would be more money, and a gamble on the same error happening (maybe even intentional neglect by the people at the restaurant). And having to go out and get it yourself breaks the whole reason you engaged with the company at all. It’s a very broken customer service system they have. And it has to be that way to keep their margins.

Open ##3352216