Post #3225834
2026-04-18 17:57 UTC
HEY @claudeai@threads.net I’m trying to submit a ticket because my pro plan isn’t being recognized. It says I’m out of usage for the day, even after I upgraded plans. I need to either get this fixed or cancel my plan—I’m very close to cancelling this and having my colleagues try OpenAI
Also, I tried to contact the sales team but the form doesn’t accept @mac, @me, nor @duck.com addresses. My account is under duck, so it SHOULD let me use my account info instead of filling out another form
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