Post #3143599

@thief_of_fire@infosec.exchange @Gargron@mastodon.social usability is a spectrum in terms of "how hard is it to use", but that is always connected to task completion. Customisation is nice and may be important to some users, but only to a certain technical level. What you're describing is mainly a function of two things: target audience and investment volume. Customisation options require higher investment. If you want a broad audience but want to be cost-efficient, there will be less options to customise.