Post #3005346

I used Gemini for the first time this week with Aira's help to file a complaint on the local venue where our concert was last week and where Third Day's playing next weekend. I wasn't expecting much, but got a nice email last night and nice follow-up call this afternoon from the guest Relations manager. A really sweet lady assuring me we'll have an amazing evening next week and that they're training staff now and looking in to services like Aira to help them and offer guests so hoping we have a much better experience next weekend. We've been there for events in the past so I was surprised to be treated as we were. We eventually got the help we needed, and got what we wanted, but it was getting to the right people to help that was the issue. So hoping I can give a much better report after Third Day. this week with Aira's help to file a complaint on a local venuw where we saw the concert last week and where we'll see Third Day next weekend on our wedding anniversary. I wasn't expecting much,, but got a nice email last night and follow-up call this afterno