2022-12-28 08:45 UTC
@tprophet@defcon.social Ah good point, Ryanair squeezes you on every corner and Southwest is then actually better.
Not that that says much, as your thread explains - they still squeeze you on every bit that really matters.
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@tprophet@defcon.social 2022-12-28 08:49
@dascandy42@mastodon.social I think that overall, they're good people trying to run a good airline. It's complicated. Southwest does some things really well. Other things, I don't think they do as well. I worry about the safety culture there--this isn't unwarranted, given repeated incidents. If their IT is this bad, I wonder what (if anything) they could also be missing in security. They need to decide that safe and reliable operations are important, and invest accordingly.