2022-12-28 02:30 UTC
7/ Yeah, about that. So when Southwest melted down, they didn't have nearly the number of rooms reserved that they needed for their own crew, and it was Christmas so hotels were full. Crews often did not get rooms. They just got dumped like passengers at airports. At least there are crew break rooms at most airports, but it's not very comfortable.
Major airlines usually have enough hotel relationships to be able to work something out (American has had some issues too) but Southwest does not.
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@tprophet@defcon.social 2022-12-28 02:31
8/ Southwest now has a problem where they need to figure out where all their crews are, and their planes are, and basically redo their entire crew and aircraft scheduling plan for the whole airline. The only real way they have to do this, because of the way they operate, is to stop for an entire day and set to work inventorying their assets and crews and then build out entirely new trips for everyone.