Post #2869232
2024-11-24 10:44 UTC
@jstepien@mastodon.social it's goddamn frustrating isn't it, not too mention insulting.
I see the Co-operative Bank here in the UK have made zero progress on this since I stumbled on it ~10 years ago. 🙄
To save you the trouble, I just got two steps into the "open new account" process before this happened: "The name entered is invalid."
https://www.co-operativebank.co.uk/products/bank-accounts/current-account/
Replies (1)
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@not2b@sfba.social 2024-11-24 16:19
@timsk@mastodon.social @jstepien@mastodon.social My wife's name only has ASCII characters, but one of them is a hyphen (-) and that is beyond the ability of many US businesses to understand, even though it is common. Sometimes the form accepts it but the value is "sanitized" and later they can't find her because it has the hyphen in some places but not others