Post #2831013

2025-01-10 06:56 UTC

I actually wouldn't be terribly surprised if there was some legal noise about this down the line - the more I think about this, the more this feels like it should be illegal in some way - but that's not my domain. Just help me help others figure this shit out before it costs them unnecessary money.

Replies (3)

@timixretroplays@digipres.club 2025-10-27 00:15

The aforementioned legal noise has arrived - the Australian Competition and Consumer Commission is suing Microsoft over this: https://www.abc.net.au/news/2025-10-27/accc-sues-microsoft-allegedly-misleading-365-subscriptions/105937436

Open ##2831014
@cafuego@misanthrope.social 2025-01-10 07:20

@timixretroplays@digipres.club I filed a complaint about this via the ACCC website this morning. the more people do that the more likely it is someone will at least look at it.

Open ##2831017
@Gurre@mastodon.nu 2025-01-10 08:04

@timixretroplays@digipres.club Yes, ought to be illegal. Proposal I saw, iirc from a US politician, was to require all renewals to be opt-in, to require cancelling a service to be as easy and hassle free on all platforms as signing up was, and to require all changes to the terms or fees to be opt-in (cancelling the subscription set as default). I now see that as a base requirement to even slow down enshittification of everything.

Open ##2831020