Post #2680393
2026-02-09 21:30 UTC
@bit101@mstdn.social Having been a usability pro for most of my life, I can agree with @toxi@mastodon.thi.ng’s points easily, but I need to say “It depends” on Don’t Make Me Think, a book I have read. I share the title discomfort, but the thrust is that we need parts of interaction to be muscle memory so we can use cognitive processing for important things. Don’t exhaust people by moving buttons on every screen, etc. It’s about consistency w/expectations (largely a pipe dream, but still a useful concept)& learnability.
Replies (1)
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@skry@mastodon.social 2026-02-09 21:32
@bit101@mstdn.social @toxi@mastodon.thi.ng This idea is the opposite of game design, and there’s the point of friction. Technophiles like different things than regular people do. Most people hate figuring out a new app, because that’s not the activity they are interested in. They just want to buy groceries or register for class.