Post #2527820
2026-05-14 12:41 UTC
I'm on a train which has WiFi. The train is within Europe but the company providing data services is British.
Here are the types of direct and indirect data they may process:
Personal details, including: first name, surname, home address, telephone number, email address, date of birth, second contact;
Purchase history;
Financial information, such as billing address, credit/debit card number or other billing information (to purchase your ticket, purchase Premium and Frequent Pass subscriptions, purchase your order with the Eurostar Café, or to make a refund/compensation if eligible);
Travel details including Passenger Name Record (PNR), Ticket Number (TCN), seat, coach, origin, destination, date and time of travel, train number
Reason of travel;
Club Eurostar Membership information: Online ID, password, Status points and Reward points balance and history;
Professional email address if your company has a Business Account and you are eligible for travel with your company Business Account;
Business profile when you have a Business Account (preferred products and services, preferred modes of communication, etc.);
Lifestyle and consumption of goods and services;
Comments and suggestions on Eurostar products or services;
Recording of images and sounds from cameras or when calling customer service;
Passport details, if required, to provide them to border controls;
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Replies (1)
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@mcfly@milliways.social 2026-05-14 12:48
Information relating to navigation and behaviour on our website (depending on the pages viewed, the products viewed, searches performed, etc.); Geolocation data, including your IP address, or physical location only when you request geolocation-based services and when paying for products or services via credit card. The usage of the data contains a lot of sharing with others like involved train companies, governments, payment process... The list is long before it gets too the juicy parts like Data enrichment providers and marketing partners. What precisely is shared with those ideas unclear. 2/2