Post #2380954
2026-02-01 10:53 UTC
The helpdesk person did not understand why we had to give our Nightjet tickets and there was a slight language barrier. Only when another English speaking employee and the manager? arrived we decoded the situation and told us there is not much they can do, which I understand the constraints of the system. They did however write down a hand written and stamped note that "Customer No. 1 had a photo of the ticket and Customer No. 2 had a receipt of the ticket" and
Replies (1)
-
@pitastrudl@chaos.social 2026-02-01 10:53
the rest I assume it was some words to plead to let us ride. It was reassuring to have at least something when no options were present before. We the rest of the time to have pizza and visit the Köln cathedral which is absolutely massive. Since the Belgian strikes cancelled some ICE trains to Brussels from Köln we did not have many options left, the next available connection was the ICE 314.