Post #2298202
2026-04-23 17:37 UTC
There is a manual review alternative according to this page intended for providers which states "If you're having trouble with the process, Headway's support team can help. You can retry the verification, and if there are persistent issues, you can contact Headway support for a manual review."
https://help.headway.co/hc/en-us/articles/47487122190356-How-identity-verification-affects-your-clients
#autism #privacy #identityverification #ageverification #mentalhealth #persona #IDverification #biometricdata
Replies (1)
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@ridogi@mastodon.social 2026-04-23 17:43
I have been asking for weeks to be allowed to do a manual review but Headway support is ignoring my request and just telling me that I can choose to opt out and stop being a headway customer. #autism #privacy #identityverification #ageverification #mentalhealth #persona #IDverification #biometricdata