Post #2295072
2026-04-02 11:26 UTC
LMAO an hour on hold and they solve my problem in 30 seconds /shrug
Ate all the balance on my prepaid phone line tho. fortunately it was sorted before it cut out
(but it really needed to be done today as it's the last business day before my package would have been bounced back to the sender)
Replies (1)
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@wouter@pleroma.debian.social 2026-04-02 22:37
@tiikerikani@dice.camp Oh my. In my case the problem was "your prepaid data bundle was supposed to be activated but it wasn't and now my 50-something megabytes of data usage was charged by the megabyte which cost me nearly 30 euros". It took only a few minutes to get an actual human on the line, then a further few minutes for her to confirm and fix on their side and refund me 30 euros, so at least there was *some* competence there...