Post #2279895

@andrejbauer@mathstodon.xyz > It then occurred to me that we have a new business model: convince customers that your product is a human being. That's even better than controlling interactions between your customers. This sounds very similar to any sufficiently enshittified platform: replacing an exchange/transaction between two independent humans by an exchange between a human and the platform. The service is provided by machines if possible, and by exploiting humans otherwise. * Big social media companies have your brain believe it's getting a healthy diet of human interaction, when it actually is getting fed industrial "content" by a recommendation algorithm that maximizes engagement. * Ridesharing platforms give you the experience of paying a taxi driver to drive you somewhere, without actually decently compensating a driver (or without compensating a driver at all, in the case of self-driving cars) * ... #enshittification