Post #2256484
2026-03-04 02:55 UTC
@dalias@hachyderm.io @JeremiahFieldhaven@mastodon.gamedev.place @techokami@woof.tech @marekfort@mastodon.online Some of the products I work on have tens of millions of users. There’s no “asking questions to reproduce” at that scale, especially when we’re forbidden by COPPA from collecting any personal information. Anonymized telemetry, metrics, and crash logs make our products better.
Replies (1)
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@dalias@hachyderm.io 2026-03-04 03:25
@jimmylittle@hachyderm.io @JeremiahFieldhaven@mastodon.gamedev.place @techokami@woof.tech @marekfort@mastodon.online You don't ask questions at scale. You let users report bugs, and then you engage with them to fix the bug, or hand off figuring out how to reproduce the bugs reported to QA/testing staff. You don't rummage through users' computers and their private data that happened to be in the core dumps or whatever without their knowledge or consent.