Post #2144603
2026-05-06 19:04 UTC
@giflian I filed a warranty claim, and they looked at the logs and video and determined there was some sort of malfunction (not to worry about) during printing, and it caused the front housing of the toolhead to pop off (which is generally a safety feature and stops printing, lol), but when it did... it smacked into the front glass. Basically, just a case of being in the wrong place at the wrong time... and BOOM.- shattered. (Should I go buy some lotto tickets!?)
So, I’m getting a brand new glass door and some free filament as an apology. I'll take it.
Replies (2)
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@giflian@techhub.social 2026-05-06 19:08
@britt oh that's good. I don't expect much from companies these days. I feel like that's the wrong luck to buy lottery tickets with. But what do I know; I did once steal back my bicycle that had been stolen, and bought lottery tickets that week but didn't win.
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@raineyday@mstdn.games 2026-05-06 20:43
@britt That was good of them to do that! I bet it was a huge relief.