Post #2089663
2026-01-13 05:47 UTC
After university I was looking for any part time work I could find. This was in 2007-2008, so the job market wasn’t particularly good in the UK. Ended up at a company that did over the phone charity donations. I wasn’t working for a specific charity, it was a company hired by charities to make cold calls. Called a lady who said she was going through chemo and lost her job recently, although she really would love to help a children’s hospital, she couldn’t afford it. Asshole manager is listening in on the call, makes a hand motion and mouths to me “keep pushing, it’s just excuses”. I apologized for taking up the ladies time and said I hoped her treatment goes well. Hung up, took off the headset and walked out the door. One of the best decisions I’ve made in my life!
Replies (2)
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@steeznson@lemmy.world 2026-01-13 09:20
My friend worked at a Sky call centre in the UK where their entire job was to delay someone who'd phoned to cancel. He once convinced a legally blind lady to keep her satellite tv subscription and the call was replayed to other members of staff as an exemplary piece of work. He didn't last long there.
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@Steamymoomilk@sh.itjust.works 2026-01-13 08:04
Wow what souless assholes!