Post #2034530

No, I don't want to hear a tortured, tinny rendition of Dave Dobbyn's 'Loyal'. Nor do I want to listen to repeated corporate messaging: "Did you know that you can probably do this thing faster on our website?" It would be wonderful to have a "Kill Muzak" option. I understand that a quiet line is indistinguishable from dead air, but loud, poppy misc being squeezed through the eye of a needle is offensive. It's fingernails on blackboards. My preference is the WINZ system* where they estimate the wait time and offer you a callback. That's civilised. * May just be for oldies, I'm not sure. @futuresprog @ojala