Post #2028507

Update: I’m truly sorry for the frustration this has caused. I understand how important it is for your correct gender to be reflected accurately, and please know that we take this very seriously as well. At this time, we’re unable to make the update directly because our system pulls this information directly from Social Security. Once the change is completed with them, it will automatically allow us to update our records. Although you previously contacted Social Security, their system still does not reflect the correct gender. Please call them again and ask that this be corrected. I know this extra step can be inconvenient, and I appreciate your patience as we work within these requirements. I guess I need to contact a lawyer now.