Post #1749539
2026-04-28 16:34 UTC
McDonalds specifically published something about how AI made their customers revolt and gave them enough loses by overpromissing stuff that they would remove their bot. I have no idea how widespread it was, but I think there isn’t a bot anywhere nowadays.
Replies (1)
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@Thorry@feddit.org 2026-04-28 18:06
I think McDonald’s UK still has a support bot. But it’s like one of those pre-LLM bots that does very basic stuff. Basically a glorified search function for the website.