Post #1635988
2026-04-07 20:58 UTC
@delanthear Hi, Delan. I've heard back from Replit Support (I forgave them the delay due to the Easter weekend). It seems it was down to their authentication process treating you as a new sign-up. I really don't understand how it all works, so I've emailed them back to explain further 👍
Replies (2)
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@timhopper@mastodon.world 2026-04-07 21:27
@delanthear I've heard back already! They didn't offer any new explanations to the process (I was having a hard time following it anyway, so was somewhat relieved 😊), but they did write this: "All of our marketing emails should contain an unsubscribe link at the bottom. If your user is unable to locate this, you can ask them to email privacy@replit.com, and we can remove them manually." Hope this helps 🤞 Best regards, Tim @timhopper
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@delanthear@mastodon.me.uk 2026-04-07 22:24
@timhopper so, a bug on their side? or something wrong with how you implemented? Weird. I'd be a bit more freaked out about if I were them!