Post #1444499
2026-04-13 16:09 UTC
I just had a patron come in wanting to print a screenshot from their phone, of a conversation they had with Gemini regarding ADA regulations. They wanted to present the screenshot at the next council meeting to persuade them to make some change to their building.
It took a few minutes of going back and forth with the guy to convince him to go talk to a librarian, so they could help him find the actual regulation, rather than trusting what the AI is telling him.
2/3
Replies (1)
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@deadtom@dice.camp 2026-04-13 16:14
Right before that, this guy called wanting to check out a Chromebook via curbside service. He said Gemini told them we did, and that it was a 14-day check-out. So I asked Gemini myself, and this is what it said. Quite a bit of it is wrong. Laptops and Chromebooks are 3-hr check-out items, and we do not allow people to leave the building with them. We also haven't offered hotspots for a long time, since Trump cut the funding for the program. It also has our hours wrong. Go AI. 3/3