Post #1266598
2026-03-06 00:19 UTC
@dmoren @covercash @jsnell it’s also different from what I was told over the phone first. My guess is when they swapped from AC to AC with theft and loss as your only AC option on phones, the theft and loss part being an insurance program is impossible to disentangle. But ofc that’s not what their rep told me yesterday. It was the guy who called me back today that did all that. This was after I’d created an AC One plan (at their direction) and added devices to it. Which I can’t go back from.
Replies (1)
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@covercash@mastodon.social 2026-03-06 18:04
@film_girl @dmoren @jsnell ugh, Apple retail and support are barely better than any other company these days. 2005 Apple would have found a workaround to fix this… surprise & delight!