2026-08-06 14:55 UTC
The plugin supports subscription setups that include trial periods. Choose a trial length that gives customers enough time to understand the value, and clearly state when the paid subscription begins.
What is a sign-up fee used for?
A sign-up fee can cover onboarding, installation, setup, account preparation, or an initial physical shipment. It should be disclosed clearly before the customer submits payment.
Why should customers have a self-service portal? (36/38)
Replies (1)
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@vccbizlp@mastodon.au 2026-08-06 14:56
A self-service portal allows customers to review subscription details and handle routine account actions without waiting for support. This improves convenience and can reduce repetitive administrative requests. What should I test before launch? Test a normal purchase, trial conversion, sign-up fee, renewal, cancellation, customer account access, email notifications, and failed-payment handling. Testing the full lifecycle is more reliable than checking only the initial checkout. (37/38)